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Microsoft Internet Explorer 8.0 RTM Details Rev. 4.1
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Throttling Of Automatic Updates

When it come to Automatic Updates, Microsoft will be throttling the release of Internet Explorer 8 over a six month period, starting in April 2009. The throttling of IE8 downloads via Automatic Updates will be managed regionally, with inital throttling levels between 1% and 10%. This will gradually increase to 100% on a weekly basis over 6 months.


IE8 Support Policy

Microsoft will provide unlimited installation and usage support at no charge to all customers who obtain IE8 from the Microsoft Download Center, Windows Update, Automatic Updates or mail order CD.  Customer support will begin on RTW and will be available through December 31, 2009.

Customers can call Microsoft to obtain support that will help them browse with IE8 quickly and easily. Phone support is available via the following sources:

  • North America:  Toll-free: 1-866-876-4926
  • Other specific countries: For international phone numbers, please refer to the regional dropdown list on the Microsoft Help and Support Web site.

Support hours of operation:

  • Monday - Friday:  5:00 a.m. Pacific Daylight Time (PDT) - 9:00 p.m. PDT
  • Saturday and Sunday:  6:00 a.m. PDT - 3:00 p.m. PDT
For general assistance, customers should visit the Microsoft Help and Support Home Page.


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What Is Internet Explorer 8?
When Will It Be Released?


Wave Releases
IE8 Release Schedule


Throttling Of Automatic Updates
IE8 Support Policy
Other Microsoft Scoops!


Questions & Comments

If you have a question or comment on this editorial, please feel free to post them here!

Date Revision Revision History



Initial Release.



Updated the article with new details on the RTM date, as well as Wave 0, Wave 1 and Wave 2 releases of Internet Explorer 8.



Updated the article with the confirmed RTM date, as well as an updated release schedule of Internet Explorer 8.



Added the individual release schedules of IE8 through the Microsoft Download Center, Windows Update and Automatic Updates.
Added a page detailing the throttling of Automatic Updates and the IE8 Support Policy.



Updated the article with the release date and download link.

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